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Frequently Asked Questions

Got a question about hotcast?
We've probably answered it here.
If not, please contact us

Is hotcast only for hotels?

Although hotels is the primary user, hotcast is the perfect solution for hospitals, student residences, cruise ships and any business that offers hospitality services.

What makes hotcast unique?

Other than being the first cloud-based casting app in the world for hospitality TVs, hotcast is the only cloud-based casting app that plays in any IPTV platform.

I’ m interested, what’s my next step?

Please contact any of our partners that serve your country. In case you don't see your country listed you can contact us directly.

How many rooms can be served in any particular installation?

Practically there is no limit, hotcast can serve from a handfull of rooms to thousands of rooms in one installation.

Do I need chromecast or any other devices installed in the rooms?

Hotcast is a cloud-based application so there is no need for any kind of devices in the rooms.

How long does the installation take?

Setup time varies, but it's typically a really quick process, easily managed within an hour even for large hotels.

Will my guests be disturbed during installation?

Absolutely not, the installation process of hotcast is managed remotely .

Is there an administration panel?

Hotcast offers an unlimited remote, real time, administration on the tip of your fingerprints.

How about maintenance?

Hotcast is practically maintenance free.

Can my IT install hotcast?

Normally yes, just check our installation page for instructions.

Which countries or geographical areas is hotcast covering?

Currently hotcast's proprietary servers covering Europe, the USA, North Africa, the Middle East and Southeast Asia.

I don’t see my area covered by your servers. I want hotcast, what can I do?

Please feel free to contact us directly here.

Does hotcast store or use any guest personal data during casting?

No, hotcast does not retain or utilize any guest personal data during casting, prioritizing guest privacy and security for both guests and hotels.

Do I have to manage any personal data of my guests using hotcast?

Absolutely not. With hotcast guests use their own devices to log in to their apps and there is no need to share their personal data.

Do guests need to download any specific app in order to use hotcast?

No, guests can cast their content without downloading any additional apps, ensuring a hassle-free experience.

How the guests cast their device to the Tv screen?

Guests need to connect to the hotel's WiFi, scan the QR code that appears on the Tv screen and just select the app they want to cast

Hotcast steps to connect to in-room Chromecast: Connect Wi-Fi, scan QR code, then tap cast icon in app.
Which apps can be casted?

Hotcast can stream every chromecast certified application. This amounts to over 4.000 applications including Netflix, Disney+, Amazon Prime Video, YouTube, Spotify etc.

Is Netflix supported?

Yes, guests can stream Netflix from their personal accounts thanks to hotcast's proprietary servers setup.

Which operational systems is compatible with?

Hotcast supports Android, iOS and Windows devices for a wide range of guest compatibility.

What is your pricing model?

Hotcast is being offered on a monthly fee priced model.